Frequently asked questions
✧Where are you located?
We are based in the United States in Alabama\\ Shipping from Dothan, AL
✧Are you open to collaborations?We are open to potential creative collaborations. If you have an idea, please send us your proposal at Jennyrayillustrations@gmail.com
✧The you take commissions or freelancing projects or customer? We are taking commissions, freelancing projects or custom work send a email to Jennyrayillustrations@gmail.com
✧How long does it take to process my order?We typically ship orders out within 1-15 days.
✧Do you sheep internationally?
Sorry, not for now.
✧How long does shipping takes?
This is an approximate delivery schedule. These timelines may be sooner or later depending on your location and postal service provider.United States: 1-2 weeks
Canada: 2-3 weeks
Everywhere Else: 3-12 weeks
✧I accidentally entered the wrong shipping address? what now?
If your order has not already shipped, we can fix that for you! Please send us a message via the contact form or email us at jennyrayillustrations@gnail.com as soon as possible with your order number and the correct shipping address. If the order has shipped, we are not responsible for missing orders sent to incorrect or undeliverable addresses provided by the customer.